Shipping policy

At Simply Smoked Jerky, we take pride in preparing and packaging our products with care to ensure they arrive fresh and ready to enjoy.

Order Processing

  • Orders are typically processed within 1–3 business days after payment is received.
  • Orders placed on weekends or holidays will be processed on the next business day.
  • During peak seasons, promotions, or holidays, processing times may be slightly longer.

Shipping Rates & Delivery Times

Shipping costs are calculated at checkout based on your location and selected shipping method.

Estimated delivery times:

  • Standard Shipping: 3–7 business days
  • Expedited Shipping: 2–4 business days
  • Express Shipping: 1–2 business days (where available)

Please note that delivery estimates are not guaranteed and may vary due to carrier delays, weather conditions, or other factors beyond our control.

Order Tracking

Once your order ships, you will receive a confirmation email containing tracking information so you can monitor your package's progress.

Shipping Locations

We currently ship within the United States. If international shipping becomes available, eligible destinations will be displayed at checkout.

Incorrect Addresses

Please ensure your shipping address is accurate before placing your order. We are not responsible for delays or lost packages resulting from incorrect or incomplete address information.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to help resolve the issue.

Delivery Delays

While we strive to deliver every order on time, unforeseen circumstances such as weather events, carrier disruptions, or high shipping volumes may cause delays.

Questions?

If you have any questions regarding shipping or delivery, please contact our customer support team and we'll be happy to assist you.